When we think of ‘play’, our thoughts tend to go toward children and being carefree. Playing is for everyone, though, of all ages and can help us do our finest work. A recent virtual conference I attended, FITC’s Spotlight:UX, had a large focus on learning. It covered ways to foster your creativity and develop new ideas, which can be applied to more than just UX.Read more
Usability testing is often overlooked in the design process, but it’s crucial to create a great user experience. Companies that partake in usability testing catch where users get stuck, confused, frustrated, or even give up on using the company’s website. Usability testing will bring to light areas of your site’s design that can be improved, and even more so if you have an experienced person conducting these tests.Read more
While content plays a central role in your website’s success, you may struggle to keep tabs on it. Often, it can be challenging to know what you have and whether it’s genuinely serving your goals and users. If your website’s content might benefit from some spring cleaning, keep reading. I’ll share a simple introduction to a website content audit to leave you empowered to either start one on your own or make sure your agency partner meets your needs.Read more
Do you feel distracted by a suite of automated tools, pages of report data, and feedback on work that was designed and developed weeks and weeks ago? If your antidote achieves #WCAG 2.1 AA conformance, you may be leaving more people behind than you think.
Accessibility and digital inclusion can be easier.
Authentic digital inclusion means ensuring that every end-user can actually use a digital asset as designed and intended. Let’s start there.Read more
Buttons have come a long way since the early days of the world wide web. We’ve gone from buttons mimicking the Windows operating system circa 1999 to large flat buttons with fully rounded corners we’ve seen increasingly over the past few years. In the example below, we can see how much button design has changed over the years.
In this time, designers and developers have gained greater freedom in the presentation and behavior of buttons. But there are fundamentals to user-centered button design that are consistent despite the ebb and flow of trends.Read more
FontAwesome is awesome for everyone, right? Well, not so much if you are a screen reader user… We took on a mission to make FontAwesome even more awesome for a client.
As a mission-focused organization, we want to make browsing the internet an experience that is available to everyone regardless of ability. So when our friends at Pantheon referred Georgetown University’s McDonough School of Business to us to help resolve issues their internal accessibility audit had flagged, we were more than happy to take on the project.Read more
We’ve recently had the opportunity to streamline the donation page and form UX for a client. There’s a good amount of information out there on how to do it well, but a lot of it is scattered, and one often has to sleuth up chains of citations to get to the source material. As is to be expected, applying general UX best practices and basic heuristics to any user flow gets us a good part of the way there, but the donation process—an important conversion for any organization looking to receive funds online— has some unique particulars, some of which might even be counter-intuitive.Read more